Choose the plan that matches how many visitors you track.
Features
Free Forever
per month, billed yearly
Popular
per month, billed yearly
per month, billed yearly
per month, billed yearly
20
250
500
1,000
1,000+
3
5
10
15
15+
2,500 SMS credits
5,000 SMS credits
10,000 SMS credits
Features
per month, billed yearly
per month, billed yearly
per month, billed yearly
per month, billed yearly
250
500
1,000
1,000+
5
10
15
15+
2,500 SMS credits
5,000 SMS credits
10,000 SMS credits
All the tools OneTap offers, included with every plan.
Profiles are unique records of visitors, like contacts in an address book. Use profiles to keep records for students, members, employees, guests, and customers.
Team members who share account data and they can view lists, profiles, check-in, & download reports.
Receive an SMS/text when a profile checks in. Customize alerts to include profile details like name, phone number, notes, and custom fields.
Create and share unique QR codes for each profile. Visitors can self check-in via the iPad Kiosk app or their personal device.
Restrict check-ins by time, date, location, or custom fields. For example, allow check-ins only on weekdays between 9 AM and 5 PM.
Sync OneTap with Zapier, JotForm, Google Forms, and more using our public API. Export check-in data and integrate with your existing tools.
Get custom reports and analytics tailored to your needs - attendance data, check-in logs, profile data, and custom fields.
Assign specific team members access to certain lists only - ideal for managing multiple locations or departments independently.
Generate and assign custom barcodes to profiles, such as Student IDs, Employee IDs, or Visitor Numbers.
Log in to OneTap using your existing SSO provider (SAML). Supports Google, Microsoft, Okta, and more.
Track when visitors leave, not just when they arrive. Automatically records check-out time, duration, and location.
Check in visitors via the iOS Visitor app, iPad Kiosk, Web Kiosk, or a shareable QR code / check-in link.
A public registration page where new visitors can sign up and be added directly to your list.
Automatically calculate time spent at each visit using check-in and check-out timestamps.
Collect a photo, signature, or survey response from visitors at the time of check-in.
Import your existing contact lists in bulk via Excel. No manual data entry required.
Let visitors check in by sending a text message. No app or device required on their end.
Issue passes with a set number of check-ins. Ideal for class packs, gym memberships, and session-based access.
Download sign-in sheets and attendance summaries as PDF files, ready to print or share.
Review the full history of changes made to profiles and check-in records across your account.
A flexible check-in system that accommodates additional steps, such as signing waivers, collecting data, or integrating information from other systems, tailored to your specific requirements.
Browse through these FAQs to find answers to commonly asked questions.
We offer two distinct methods of check-in: admin check-in (i.e you do the check-in) or visitor facing check-in (i.e. self check-in). For admin check-in, simply download the iOS app on you iPhone or iPad or use the web dashboard to check-in people.
For visitor facing check-in, you can either share a public QR code (same as the public check-in link), private/individual QR code, setup a kiosk on your iPad, or ask visitors to check-in via SMS.
Profiles are unique records of visitors, like contacts in an address book. Profiles can be used to represent Students, Members, Employees, Guests, Customers, any person who visits
OneTap app is designed to be a database-oriented application, based on profiles. This makes us great for use-cases around attendance for visitors who frequently visit your location. Contrary to visitor management apps that track attendance for less frequent re-visiting visitors.
A profile can be added to a list and be checked-in. A check-in cannot take place without a profile. Think of profiles like contacts on your phone address book; think of check-ins like performing an action on a contact like calling/texting.
Yes - all of your data is saved in the cloud. Multiple devices can check-in and sync data at the same time. In most practical cases up to 15 devices can work together at once.
Yup - you can add collaborators.
OneTap web/admin dashboard is officially supported on Google Chrome. OneTap public check-in links work on most modern browsers like Google Chrome, Firefox, and Safari. OneTap admin mobile app only works on newer iOS devices.
To get the full OneTap experience we recommend an iPad or iPhone bought within the last 3-4 years.
Not at the moment, you will need internet access.
Not at the moment, it’s on our roadmap. Looking forward to it? Message us on the chat and let our team know :)
Collaborators are team members who share your account data. They can view lists, profiles, check people in, and download reports. You can invite collaborators from your dashboard settings and control their access levels.
QR passes are unique QR codes generated by OneTap for each profile. Custom barcodes let you use your existing ID system (like Student IDs or Employee badges) - you can scan pre-existing barcodes instead of our generated QR codes.
Autolink automatically connects check-ins to profiles based on phone number or email. It's not required for basic check-ins - most users don't need to configure it. Autolink is useful when integrating with external forms or systems.
Admin devices are iPhones or iPads with the OneTap app installed. They're used by your team to check people in, view lists, and manage attendance on the go. Multiple admin devices can work simultaneously and sync in real-time.
Your plan's profile limit counts your current active profiles and not the total ever created. So if you have a 200-profile plan and currently have 100 profiles, you have 100 slots available. If you delete 50 profiles, your available count goes back up to 150 immediately. You can freely delete and recreate profiles within your limit.
Yes! OneTap supports integrations via Zapier, n8n, JotForm, and our public API. This lets you connect OneTap with hundreds of platforms including CRMs, form builders, and community tools. Reach out to us via chat for guidance on setting up a specific integration.
Once you upgrade, head to your dashboard and: (1) Create a list for your event or location, (2) Add profiles - manually, via Excel import, or via a registration form, (3) Download the OneTap iOS app on your iPhone or iPad, (4) Start checking people in. The whole setup takes under 10 minutes.
Our plans are annual subscriptions. We don't believe in contracts - you can cancel at any time from your dashboard.
Non product defect? We’re friendly 🙂, we can refund subscription purchases up to 10 days after purchase for any reason.
Product defect? If you experienced a critical bug that impacted your check-ins, email us at [email protected] and we will happily refund your subscription up to 30 days from purchase.
You can cancel from the settings page on the dashboard.
Not at the moment - feel free to check out our free plan instead.
We accept any credit or debit card with Mastercard, Visa, Discover Network, American Express. We can send you an email invoice for ACH, check, or wire transfer. Email us at [email protected] or use the website chat.
Our team is typically available from 11 AM - 4 PM US Eastern Time. You can talk to us using our website chat, click the chat icon on the bottom right corner.
We only offer annual plans at this time. Annual plans provide the best value and help us maintain affordable pricing while investing in product improvements.
When you upgrade mid-cycle, you'll be charged a prorated amount for the remainder of your current billing period. The upgrade takes effect immediately, and you get instant access to all new features.
Yes! We offer a 30% early bird discount for new customers during our launch period. Enterprise customers can contact us for custom pricing. We also occasionally run promotional campaigns - follow us on social media to stay updated.
Not at the moment - you will need internet access to check-in people.
Yup - you can have multiple lists, each device or collaborator can check-in on their individual list.
Yup - you can import guest-lists and export attendance in xlsx format.
Yup - you can create profiles/guests on the iOS app.
You can update your payment method from the Account Settings page in your dashboard. Navigate to Settings > Plan Details > Update Payment Method.
All invoices are sent to your billing email address automatically. You can also view and download past invoices from Settings > Plan Details > Billing History.
Our system will automatically retry the payment within the next 24 hours. Please ensure your card has sufficient balance and hasn't expired. If payment continues to fail, you'll receive an email notification with instructions.
We don't have an automatic pause feature, but reach out to us via chat or email at [email protected] and our team will be happy to work something out with you.
You can always see your current plan from Account > Plan Details in your dashboard. After a successful purchase, your plan badge updates immediately and all new features become available right away.
Yes. We can accommodate PO-based payments. Email us at [email protected] or use the chat on our website and we'll send you the details.
We don't automatically delete any user data. If you wish to delete your data completely, please email us at [email protected]
We use industry-standard encryption and authentication practices.
In short, you own your data and being a paid software product we do not sell your data. Learn about our data & security policy here.
Our company was founded in 2018, the same year we launched our iOS app to the world.
We are a distributed team located in Dallas, TX, USA & Toronto, ON, Canada. Your data is stored in the AWS / N. Virginia (us-east-1) region.